How can we investigate why we are getting very short call abandonment numbers?

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Last week we were seeing .24 or .26 second for calls abandoned and we are not sure if or how we can look into what's happening to cause this?
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BarbW

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Posted 11 months ago

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Saadet - Community Support, Official Rep

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Hello BarbW,

I would suggest opening up a case with us so we can take a look!

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