how do I access the faxes sent to the main company number?

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  • Updated 4 years ago
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Loree

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Posted 4 years ago

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Rob Benn-Frenette, Champion

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Messages > Sent
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Loree

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Thanks for the response! The messages tab on the menu bar does not show when in the Admin Portal. Do you know where I can access this when in the Admin portal?
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Rob Benn-Frenette, Champion

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Click where it says Admin up at the top, and click the item under it in the drop down menu.  That will let you see faxes for 101
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Loree

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When I click Admin up at the top, the only option in the drop down is my extension. When in my extension I can see my personal faxes and messages, but not the ones sent to the main company number
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Rob Benn-Frenette, Champion

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does it show you are logged in to 101?
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Loree

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Im logged into my extension, 104 and I am the super admin on the account. Extension 101 is assigned to another user in our company
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Rob Benn-Frenette, Champion

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Let me do some research - I will get back to you ASAP
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Mike, Official Rep

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Hi Loree,  We sent you a personal email with screenshot, that should help you fix this. I didn't want to post it here because of the phone numbers on the page.  Reply to the email if you have any further questions. 

Rob, as usual,  thanks again for helping out!!! 

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