How do I delete multiple repetitive contacts from my contacts list? Without doing them one at a time?

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How do I delete multiple repetitive contacts from my contacts list? Without doing them one at a time and without having to start at the beginning of the contact list after every deletion?
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Phillip Livingston

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Posted 3 years ago

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Mike, Official Rep

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If you have a lot of contacts to edit/delete, then the fastest way might be to export the list.  Edit the list via Excel, then re-import the list overriding the existing contacts.  

How to export my personal contacts from my RingCentral account


Importing Personal contacts in your RingCentral account

Note: When you get to step #4 you can select the first button to overwrite the existing records to prevent more duplicates. 


(Edited)
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Rowan Hill

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Deleting 9000 contacts would take me a week. it loads for about 2 minutes after I delete 100 contacts. Are you able to delete all my contacts on the back end?
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Jared, Alum

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Rowan,

There is an option at the bottom on the right hand side that will allow you to 'Show All' of your contacts and then you select the check box, that allows you to select every contact at one time. Then choose the delete option. 
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Rowan Hill

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no, there is no such option. To be clear I'm talking about personal contacts and not company ones. I tried to delete 500 at once, but it times out and says it can't be completed at this time. I've tried this several times over the past month. This just can't be this hard to manage a contact list.
(Edited)
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Jared, Alum

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Rowan,

I apologize that you are experiencing issues. I would recommend that you open a case using the link below so that RingCentral can better assist you with your issue. 


why can't you just add a delete button when you are in the contact section???