Need to "escalate" my current issues. Three new phones paid for. Only two arrived. Other delivered to some random address in Tuscaloosa, Alabama. Neither of the two phones that did arrive have the numbers transferred. Losing clients daily. Started my order process months before our new office opening. I cannot get anyone to fix this.
My account rep is the person that this order was placed with, and the individual that all of these issues have been presented to in hopes of finding a solution. Our repeated attempts to send it up the chain have been met with no success. So, we searched this forum for similar issues and possible solutions. Several topics with the same issue were created and received immediate attention from a manager at RingCentral (who I assume must be monitoring these discussions.)