How do I find my fax phone number?

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  • Updated 9 months ago
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  • (Edited)
how do I find my fax phone number so I can give it to another person
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Abshire

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Posted 2 years ago

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Jan Ferguson, Channel Partner, Champion

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Abshire,

In your RIngCentrwl Admin Portal, if you have more than a one-user account, you can find all your numbers under the Phone Numbers section on the left side of the screen. If you have a single user account, you can find all your numbers under the Company Numbers and Info section
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Chris Verdin, Champion

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Your fax number is the same as your direct line number. 
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Jan Ferguson, Channel Partner, Champion

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Chris,

That would depend on how they have their system set up. While each direct dial number has the capability to be both voice and fax, some customers get a number which they set up strictly as a fax line. I have at least one such customer where their main direct dial number is a voice only and they have a second line that they use for voice and fax (primarily advertised as their fax line).
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Chris Verdin, Champion

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We are setup very similar.  You are probably right but the way I read it was they knew they had a Fax line attached to their phone number and maybe they though it was a different number.  Most of our users didn't know they could receive faxes directly to their direct number. 

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Mike, Official Rep

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Abshire

It looks like you have a Fax only account, so, it will be the 2nd option Jan described. Log into your account and go to Settings > Company Numbers and it will be the number shown on the page. 
(Edited)
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Chris Verdin, Champion

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Mike this wasn't for me.  It was for Abshire. 
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Mike, Official Rep

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OOPs.  Sorry.  Thanks Chris.  Just fixed it. 
(Edited)
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Billy .

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In your RIngCentrwl Admin Portal, if you have more than a one-user account, you can find all your numbers under the Phone Numbers section on the left side of the screen. If you have a single user account, you can find all your numbers under the Company Numbers and Info section
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Laurel Hamilton

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I have a Settings/Phones & Numbers section, but there are no numbers there. Is there a fax number dedicated to my individual extension? I don't have a direct line number.
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Saadet - Community Support, Official Rep

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Hello Laurel,

I checked your account and it looks like you have not been assigned a direct number yet. Therefore, you don't have a dedicated fax number. You will want to discuss this with a Super Admin on the account.