How do I make a formal complaint?

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  • Updated 3 months ago
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How do i formally make a complaint with regard to the customer service I have been receiving?
The website does not provide any detail on how I can do this.
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  • 70 Points
  • frustrated

Posted 1 year ago

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Photo of Cecile Glassy

Cecile Glassy, Champion

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-01-23 Contacting your Customer Service Manager would be the most direct way to do this.
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Gordon Winfrey

  • 60 Points
My service has stopped working and I need some help
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Jessica - Community Moderator, Official Rep

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Hi Gordon, 

Please open a case with our Tech Support team. They'll help troubleshoot your account and get you back up and running!