How do I make a formal complaint?

  • 1
  • 1
  • Question
  • Updated 1 week ago
  • Answered
How do i formally make a complaint with regard to the customer service I have been receiving?
The website does not provide any detail on how I can do this.
Photo of R H

R H

  • 70 Points
  • frustrated

Posted 1 year ago

  • 1
  • 1
Photo of Cecile Glassy

Cecile Glassy, Champion

  • 22,088 Points 20k badge 2x thumb
USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-01-23 Contacting your Customer Service Manager would be the most direct way to do this.
Photo of Gordon Winfrey

Gordon Winfrey

  • 60 Points
My service has stopped working and I need some help
Photo of Jessica - Community Moderator

Jessica - Community Moderator, Official Rep

  • 11,706 Points 10k badge 2x thumb
Hi Gordon, 

Please open a case with our Tech Support team. They'll help troubleshoot your account and get you back up and running!