How do we start?

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Hello!

We are new to Ring Central and have successfully installed the app in our Salesforce sandbox and installed the Ring Central Phone app.

I have had success making calls out of our sandbox and receiving calls from outside our org as a Admin. We are now trying to create new users and test (still from sandbox), but have no luck getting the Ring Central app to work correctly with test users.

Can anyone recommend a linear path of instructional video we could follow to get us up and running/testing? There are many helpful video we have watched, but we are bouncing around rather randomly, trying to find very specific content.

Any suggestions would be great.

Thanks!
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Posted 1 month ago

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Cecile Glassy, Champion

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets



2019-10-11 We have a great short video tutorial on it here http://ringcentraladminusersgroup.org/tips/index.html



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