Admin: How can I change the main number?

  • 0
  • 1
  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
Service Plan: RingCentral Office Premium 2-19 line

When purchasing Ring Central my company did not think about expansion and set up the main company as a local number. Now that we've expanded, we've purchased a 1 (800) number that we want to be listed as our main number. From this number you will be able to access all local numbers just how a company number should function. How do we switch our current main company number with our 1 (800) number.
Photo of Brad Larino

Brad Larino

  • 110 Points 100 badge 2x thumb

Posted 3 years ago

  • 0
  • 1
Photo of Kim

Kim, Alum

  • 43,320 Points 20k badge 2x thumb
Brad - 

The Admin (only) can have the Main Number changed or moved by contacting Support Directly - please open a web case and Support will be more than happy to swapped it out for you. 

The Admin can swap other numbers, but not the Main Number.
(Edited)