IVR: How many callers can be in the IVR Menu at one time?

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How many callers can be in an IVR system at one time?
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gary.bradshaw

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Posted 2 years ago

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Emily Fair

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Your IVR is able to handle as many calls as it receives. If an extension is busy, the IVR will still receive the call and follow your call handling rules.
(Edited)