Fax: How many attempts will RC make if a line is busy?

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  • Updated 3 years ago
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RC made three attempts at four minute intervals to deliver my fax to a machine that was busy.  Should i now resend it or wait for RC to redial?  Thanks.
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Mary Scherubl

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  • dumb

Posted 5 years ago

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ScottR, U.S. Tier 3 Support

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Official Response
RC will make three attempts to send a fax.
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Mary Scherubl

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Thanks to all who responded. 
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Stephen Brennan

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Can't I resend a failed fax?! I used to be able to. This service has gotten really complicated. 
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Kim, Alum

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They system will attempt to send a fax 3 times.  If it fails you will need to re-send it manually.  
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Thomas Drexler

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I understand between attempts the system will only wait a minute. This is completely inadequate for a busy line. There should be an option to space the attempts further apart.
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Mike, Official Rep

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Created a new Idea topic

I created a new "idea" topic with your request. Please reference the new conversation here: Fax: /Customize for more than 3 attempts when line is busy.
This reply was created from a merged topic originally titled Fax:what is the limit on how many time The system try to re-send a Partially rece....

I faced an issue with partially received Fax. The system keeps trying to re-send it to my e-mail all night without success. It keeps coming partially. There should be a limit of 10 attempts for example, in order not to Jam our e-mail with unsuccessful Partially received Faxes.