How to block SPAM/Scam Glip "Conversation" contacts?

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1 - US

2 - Financial Technology

3 - Block new Glip Conversations until approved by the receiver

4 - Use Case:
A new contact showed up on my company conversations recently, along with
a phone voice mail. It is from a real estate "investor" operating out of a strip plaza in AL; named "Lenny Harrel" (this is the recording left by the caller, who identified himself as "Braden"

Getting phone calls promising easy money is one thing. But having a user outside our company parking themselves amongst a list of fellow employees within a communications UI isn't acceptable, nor is the SPAMer's ability to access my Glip profile (as I am also able to access the messager's profile). Further, having unknown contacts "pop up" on this interface increases the chances of including an un-vetted contact in a conversation (as some of the information shared between our teams is sensitive and/or proprietary).

I'd really like to filter who has access to landing on my Messages screen in the following ways:
   1) - Automatically grant access to those within my company
   2) - Anyone outside my company must wait until I accept their request to contact
   3) - The ability to clock someone once they are identified as dubious, or as a security threat
   4) - Ring Central should weed out players who exploit a "work" platform as a vector to SPAM

5 - Benefits
   1) - Better security and protection of your client's IP
   2) - Better productivity since employees don't have to deal with the distraction of yet another sales call, multilevel marketing "opportunity", or other waist of time from outside agents
   3) - Reduced liability if a breach is exploited through Ring Central solutions.

6 - We are roughly 300 employees. I believe each employee has an account.

Note - I am not speaking on behalf of my employer. But I have contacted our cybersecurity officer about the indecent.

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Robert Barnard

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Posted 1 year ago

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