how to change to ringcentral video from the zoom powered meeting

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Given the security concerns around zoom and the fact that the zoom exploits carry in to Ring Central, how do we switch over to the new Ring Central video?
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Alex Shah

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Posted 3 months ago

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Rob LaRose

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What makes you think that RC Video (completely untested) is any better?
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IT Helpdesk

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uh... RingCentral is  essentially a child policy of the Zoom software.. our Non-profit has used it for awhile now...We have very minimal issues with 60+ users on the account. The only issue that really seems to make our users unhappy, is that they cannot join Zoom meeting IDs. But Zoom can join RC meeting IDs.
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David Parent, Champion

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What "new Ring Central video"... RingCentral has its own platform now? They are still reliant on Zoom 's core infrastructure as far as I know.
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Alex Shah

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LOL. great question. Just trying to see if there is any good answer (short of ditching) which might be needed, if there isn't a good answer.
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Gloria Burt

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That would be my question. The only advantage is that Ring Central isn't as well know so hackers will be less likely to hack it.

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Rob LaRose

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What hack(s) are you concerned about?  I've seen a legit concern about the way the installer elevates privileges on Mac, but other than that I don't believe there have been any serious security problems.  A little bit of privacy concern, but not security / hackability.  Do you know something I don't?
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Brian Engert

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The documentation seems to work for me outside of changing the default in gip.

https://support.ringcentral.com/s/article/RingCentral-Video-Get-Started?language=en_US

The main features that I see that are missing so far vs zoom
  • control the screen
  • only cloud recordings
  • I don't see a way to set the password for your personal meeting id (it's there for scheduled meetings)
  • I don't see a way to lock the meeting
Improvements over zoom
  • browser client is very full featured computer audio, video, screen share (like teams)
edit:
I did a little poking and while by default you will likely connect with a very strong encryption (ECDH RSA AES256) for the WebRTC connection it does look like the server supports some weak cipher suites that would not pass HIPPA compliance that they talk about in the whitepaper (TLS_ECDHE_RSA_WITH_RC4_128_SHA,TLS_RSA_WITH_3DES_EDE_CBC_SHA, TLS_RSA_WITH_RC4_128_MD5, TLS_RSA_WITH_RC4_128_SHA).  I would feel a lot better if all the cipher suites had pfs.
(Edited)