How to Disable Dual Monitors in RingCentral Meetings

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  • Updated 2 months ago
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For those of you who are not interested in the Dual Monitor function in RingCentral Meetings, fear not! You can disable this setting easily.
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Saadet - Community Support, Official Rep

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Posted 8 months ago

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Saadet - Community Support, Official Rep

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Log into the RingCentral Meetings Application

Click on the Settings Icon

Under the General Section you will uncheck the box for Use Dual Monitors 







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(Edited)
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Roark Janis

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Is there a way to set this as a default for all of my meeting attendees to not use dual monitors? Most don't like it and find it confusing when they first connect to RCM and I have to walk them manually through making the change. I would prefer they just open in a single monitor to avoid confusion at the beginning of a call.
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Saadet - Community Support, Official Rep

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Hey Roark, at this time this setting cannot be turned off account-wide. However, I can see how this would be helpful! I've created a feature request for you on this matter

Please reference the new conversation here: Disable Dual Monitor on RingCentral Meetings for all Users