Hi, we are new RingCentral users, I have a Polycom VVX311 phone and have not found a way to enter a pause (a comma) in the phone's speed dial, does anyone knows how to do so? We succeed in entering new contacts using the available buttons, but have not found the commas, even though we changed mode from tel to url.
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188 Points
Posted 3 years ago
RC-Installer, Champion
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27,790 Points
Brandon, Champion
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24,902 Points
You can't enter pauses in speed dial on Polycom phones. You are not alone. Follow this for some info including a workaround that is possible, but not easy. http://community.polycom.com/t5/VoIP/How-do-I-insert-a-PAUSE-into-a-speed-dial/td-p/86426
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188 Points
Wow! are there other options for a pause? Thought commas were a standard.
BTW, read your comments on a similar issue about 7 months ago.
Thank you for the link will take a look now.
BTW, read your comments on a similar issue about 7 months ago.
Thank you for the link will take a look now.
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188 Points
Thank you Brandon, went over the option, but I think IT will not want to us modifying RC code.
Claudio Stephens
The reason for the above is to have on speed dial recurring web meeting numbers, including the meeting ID, thus requiring a pause, eg: 617-123-45678 , 1234567#
RC-Installer, Champion
I have found that it works.
try and let us know but these have to be setup in RC not on the phone
Chuck