How to reset RingCentral Polycom to factory default after closing RC account.

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We loved using the RingCentral system, but alas, our business didn't survive.  So we are wanting to sell our RC Polycom VVX310 phones and need to reset them to factory default state so that our old business info is wiped clean.  The problem is that we don't have an admin password to accomplish this.  Please help!
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John Walker

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Posted 4 years ago

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Mike, Official Rep

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John Walker

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Thanks Mike.  Could you please clarify what the "updater process" is?  The instructions tell me to press 1,3,5 buttons during the updater process.  
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Mike, Official Rep

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Yes. Sorry, those instructions are a bit vague. The "updater process" is just when the phone is powering back up. So basically reboot the phone and hold the keys down when it's powering back up. 

Mike
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Claudio (Customer)

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Hi, we will need at least 2 phones, what is your best price ? (assuming those are in good condition)
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John Walker

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We are listing them for sale at $95 each.  
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Joanna Deredita

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This reply was created from a merged topic originally titled Can't perform factory reset on previously owned SPA303 phones where RingCentral w....

Need administrator password for factory reset.  Phones were once used by Option Admin in San Mateo.

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