How to restrict what numbers a user can select when changing Caller ID?

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  • Updated 8 months ago
If I grant users the permission to change their outgoing Caller ID, they can select between many options, like the main company number, etc... I only want them to be able to select from a restricted set of numbers, not all of them.

How can this be accomplished?
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Brian Mathis

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Posted 8 months ago

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Chris Duquette, Champion

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I'm not sure you can restrict the access, once they're able to change I think they're allowed to change to any number. but this does raise a new option to have while establishing settings. to be able to create a pool of numbers that are able to be used by certain extensions sort of like a park group. "allow access by extension"
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Saadet - Community Support, Official Rep

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Hello Brian,

I flipped this to a feature request for other members to vote on. I could see where this would be helpful to have.