how to set the Refresh rate of softphone calls and voicemail

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  • Updated 9 months ago
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Frequently I have to manually refresh to see my voicemails and new or missed calls.
Is there a setting for it?
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Paul Waldon

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Posted 9 months ago

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Cecile Glassy, Champion

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

2018-02-22 To be more clear, what are you using?  the Desktop App,   the Mobile App?  
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Paul Waldon

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desktop app
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Saadet - Community Support, Official Rep

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Hey Paul,

Are you using the Windows or Mac desktop app? What version are you on?
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Paul Waldon

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Windows
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Saadet - Community Support, Official Rep

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What version? You can find it by clicking the Gear Wheel and it will be located on the bottom left corner

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Paul Waldon

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943
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Saadet - Community Support, Official Rep

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Please open a case so we can gather debug logs and investigate.

  
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Paul Waldon

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done