Call Queue: Add the ability to see if a caller is holding in the queue? [Real time monitoring]

  • 0
  • 29
  • Idea
  • Updated 3 years ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Provide real-time call logs and reporting

Photo of David Freitas

David Freitas

  • 474 Points 250 badge 2x thumb

Posted 5 years ago

  • 0
  • 29
Photo of Chris Zimmerman

Chris Zimmerman

  • 2,924 Points 2k badge 2x thumb
This is a must.  In my experience, when programmers say It's on the road map and its in the works but we don't have an ETA, that translates to a long wait.  Can RC at least tell us if it is on the currently being developed list or if it is line behind other projects. 

This conversation is no longer open for comments or replies.