How do I change the destination for inbound faxes?

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I am trying to change the destination for inbound faxes to one person's e-mail on our team. Currently the faxes go to everyone.

I can't find the settings page for this.

Jeff Kopp

70 Points

Posted 6 years ago

6 years ago

RC-Installer, Champion

27,748 Points

Hi jeff, I think by default faxes are sent to the Operator extension.. What I usually do is setup an extension for faxes only then in the notifications send the faxes to who ever you want.

Have you setup extensions before? It is easy, just do an add user Without a phone)

Then in the company number and fax number point it to the new fax extension you created.

This should solve your issue

Thank you

Chuck