SMS: How do I setup my account for each user to be able to receive private SMS messages?

  • 0
  • 3
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic.

I have just setup an Office account, (we have a main number, with two extensions) and I am trying to figure out the SMS feature. I can send messages, but apparently they will all come from the main line. What would I need to do differently to have each user be able to send/receive SMS messages that come from their own number, rather than the main line?
Photo of Troy Pickett

Troy Pickett

  • 410 Points 250 badge 2x thumb

Posted 5 years ago

  • 0
  • 3
Is there answer to this?  I need this feature as well as my clients are confused when I send them text messages versus calling them (caller ID shows two different numbers!). 
Photo of RC-Installer

RC-Installer, Champion

  • 27,626 Points 20k badge 2x thumb
hey Guys, I just got information on this.  A seperate number needs to be assigned to each person that wants this SMS feature.  Just add a Direct phone number $4.99 per month per number.

Once there is a number assigned to the extension you will be able to do the SMS texting the way you expect.

You do not need a full digital line at $29.99 per month.  Just the number

Hope this helps

Chuck
Certified Ring Central Installer

This conversation is no longer open for comments or replies.