How do you connect a Cisco IP Phone SPA525G to a WiFi Hot Spot? The Instructions on the website for manually adding Hot Spot doesn't work

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Trying to add a Hot Spot to my WiFi, after scanning and clicking on "Add" to add the Hot Spot, a Profile Screen appears. When I hit SAVE I get a message: "Set Key ID to 1, which has no Key value" How do I do that?

"set Key ID to 1, which has no Key value"
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Posted 6 years ago

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RC-Installer, Champion

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Hi Diane, not sure why you would want to do this but...

Most hot spots require you to accept an agreement before letting you out to the web. Since there is no browser on the phone to do this type of thing you probably wont be able to connect.

Plus some of these only allow HTTP traffic and not VOIP traffic and especially the ports for the phones

Hope this helps


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Ben Foster, Alum

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Yep, if you need to accept the hotspot's terms of service, the 525G won't work. Note that the 525G can be tricky to configure even on your own Wi-Fi network, since VoIP over Wi-Fi isn't as well-developed a technology as VoIP over Ethernet.
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JW Lodge

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I have not been able to connect my phone to my WiFi router either.  It just times out. I thought it would be interesting to try it out to see how it works.

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