Porting: How does a number transfer work?

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What is the process of transferring a number?
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Posted 6 years ago

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Number Transfer or Porting allows you to transfer a non-RingCentral phone number to your RingCentral service.

For example, you currently have a phone number with another company but you want to use your RingCentral service, you can submit a request to RingCentral to complete the transfer.

So how does this work? You'll need to do two (2) things first:


  • Check if your current phone number is eligible to be transferred
  • Once validated, you will need to submit a Number Transfer request

**Note:   You need to be logged in as an account administrator to complete the process.

To check if your current phone number is eligible to be transferred, follow the steps below:


Step 1:
Log in to your RingCentral online account as an administrator.  
Step 2: Select Phone System.

Step 3:Click on Phone Numbers.

Step 4: Click Forward Number option.
    

Step 5:
Select Transfer my number to RingCentral
 


If you want to check the status of the number transfer request, refer to this thread:  
How do I check the status of my number transfer request?
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