I am trying to figure out how to forward a call from a ring central phone to a agent cell phone

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We have 5 ring central phones. I am trying to figure out how to transfer call from a ring central phone to a agents cell phone that is not in office.
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Ashley Herbst

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Posted 5 months ago

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Jessica - Community Moderator, Official Rep

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Hi Ashley, 

Can you clarify the situation a little more? Is the call an active call you are trying to pass to a phone number outside the RC system? Or are you trying to have calls to a certain extension automatically forwarded to a phone number outside the RC system?