I dont understand how to set it up so my mobile phone rings when someone calls my ringcentral local number ??

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
I just set up a ring central account. I am doing the 7 day trial, and am just setting things up. I bought a local number, and want it to connect to my cell phone. So when someone calls that ring central local number, it automatically calls my cell phone. I dont understand how to do this. 
Photo of Mussa Khan

Mussa Khan

  • 0 Points

Posted 2 years ago

  • 0
  • 1
Photo of Jan Ferguson, Channel Partner

Jan Ferguson, Channel Partner, Champion

  • 30,894 Points 20k badge 2x thumb
Mussa,


You can do this in one of two ways. You can download and install the RingCentral mobile app on your iPhone or Android cell phone. With the mobile app you will have many more options than just forwarding the number as I'll explain next.


As I mentioned above, you can also forward any calls to your cell phone by setting up an extension (I recommend NOT using the Super Admin extension of 101 for your personal extension. Use some other extension like 102 or any other number (1, 2, 3 or 4 digit) and then go to the Call Handling & Forwarding menu selection for YOUR extension. Here you can enter your cell phone number for any calls to be forwarded to.


As I mentioned, I recommend using the RIngCentral mobile app over just forwarding your cell phone number. Many more options including the ability to call out using your RingCentral number rather than your PERSONAL cell phone number.


You can see how to forward your cell phone number (the second options I listed above) here:

http://success.ringcentral.com/knowle...
(Edited)