i have checked all the options and still ALL CALLS AFTER 12 PM ARE GOING TO VOICEMAIL!

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VOICEMAIL, ALL CALLS AFTER 12 ARE GOING TO VOICEMAIL AGAIN.  I HAVE CHECKED ALL THE OPTIONS. It says we are open 24 hours a  day so this should not happen.
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Posted 2 months ago

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Mary Rose, Official Rep

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Hi Jana!

Is this calls that are going to the main number?
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Mary Rose, Official Rep

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If yes, can you please go to Admin Portal > Phone System > Auto-Receptionist > General Settings > IVR Settings. 

Under Company Greetings, please check if it says Bypass greeting to go to extension and let me know what extension it says.