I need to play a recorded message to all Callers in the Meeting? How do I do this?

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I need to play a recorded message to all Callers in the Meeting? How do I do this?
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Steve W

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Posted 10 months ago

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Saadet, Employee

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Hey Steve, without knowing more details, I'd suggest leveraging this setting when you share your screen and all :)

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Steve W

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I never got this problem solved from 9 months ago. I would like Ring Central to provide a way for a recorded message to be played to all callers. Is there a way to do this? Please reply to my email: gastevew@shaw.ca.
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Becky - Community Support, Official Rep

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Steve, did Saadet's above recommendation not work for you?
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Steve W

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I am very unsure about what they mean by sharing the Screen. I have an Audio File with Opening Remarks that I want to play to all the callers. They call in on their Phones and do not use a Computer? How would I play the file to them? Other Programs have this feature.
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Steve W

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You obviously have not tried this yourself. I have done what you said and when I try to play the audio file from the computer it does not play, it cuts out!
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J.B. Ferguson, Champion

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Were you sharing your screen when you attempted to play the audio? That's necessary for it to work properly.
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Steve W

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What would I share? The audio file? Most callers are not using their computer to call in. They only use their phone. We are always sharing a Word Document with the Admins.