Fax Cover Page: change number on the cover sheet

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  • Updated 7 months ago
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Place for a Fax Number on the cover sheet - before these last 2 updates you could put a fax number on the cover sheet - I fax from my ext so I don't have to go back and forth between the fax line and my ext.  now it puts the phone number in the fax line and I have agencies sending faxes to the phone line.
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Cheryl Pelletier

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Posted 5 years ago

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Alyssa

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This feature NEEDS to be added - we currently have no way of changing the phone number that displays on our fax cover sheet so it is incorrect. We only use Ring Central for faxing so we have no way to put our correct phone number on the cover sheet. PLEASE add this feature as soon as possible or provide a useful workaround.
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Bob Robinson, Champion

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I've posted a topic on this and replied to several others.  Seems like each one gets 5-10 votes but they aren't being noticed.  Some people want the fax number to show as the user's number.  Some want it to show as the company number.  Others I think want something different.  The bottom line is that we as RingCentral users (and admins) should be able to either centrally control this setting to match our company's needs, or give users the ability within the RingCentral Phone app to have it show what we want to show on the cover page, or both.  Right now the only way to 'control' what shows is to develop a custom fax cover page and manually deploy it to each user's computer.  We're at 140 or so RingCentral users - that's quite a task for one administrator that's also responsible for so many other IT tasks.  I hope at some point our voices are heard.