Faxes: auto save incoming faxes to a folder

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  • Updated 5 years ago
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I am looking to switch my incoming fax service to RingCentral. Doing this will require the ability to automatically save all incoming faxes to a folder shared on my network.
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Edward Burke

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Posted 5 years ago

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Mike, Official Rep

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Thanks for posting this feature request.  If it helps, you can have the receive the faxes at an email address with the file attached and then just store them in an email folder.

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Robert Podeanu

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your answer does not cover his problem and mine for that matter. The questions and request is to have ring central application or any other way to auto save the fax/PDF when received to a network/computer folder not as an e-mail only.

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Mike, Official Rep

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Hi, Robert,  This is an "idea" topic/discussion. The functionality does not exist at this time. I was just trying to provide a work-around for you as there is no ETA when/if this request will become implemented.  Be sure to click the "like" button above if you have not done so yet.
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Claudio (Customer)

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I know this is not the perfect response, but you can make the "auto saving" attached file with a "rule" for the incoming emails in Outlook.
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The function was available before, until someone overtired at ringcentral decided to eliminate that option. Time to change that position. Right now, Ringcentral is not useful for receiving faxes.

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