I would like to be able to configure what the default automatic enumeration value is for extensions

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  • Updated 2 months ago
Hello,

I searched around and wasn't able to find any information regarding this ask.

We are using an automated process to provision users.  During that process, the user accounts are auto assigned a default extension.  This number seems to iterate from 1 and move up. 

Is there a way to change this so that all new users by default are given extensions starting at say, 2000?

As an example of what happens represented in the GUI when creating a new user:

Users => Unassigned Extensions => Begin assigning to user (enter name, etc).  Extension is auto populated as 1.  If 1 is taken, it is 2, then 3, etc.  Obviously this is iterating from somewhere, is there a way to modify this starting number?

Thanks!

Ben Lange
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Ben Lange

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Posted 2 months ago

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Mary Rose, Official Rep

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Hi Ben,

Sorry but this option is not available. You need to manually edit the extension numbers on the Web Portal.
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Ben Lange

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Thanks for the reply! 

Would it be possible to add this to the roadmap as a feature request?

Thanks!

Ben
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Mary Rose, Official Rep

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I will convert your post as a feature request so customers with same idea can vote on this.