I have been having problems consistently with a delay in sound when I am talking. I end up talking over the person on the phone with me.

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When I am on the phone with someone, it will appear that they have finished speaking. I'll start speaking and then I'll hear them continue.
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Karen Hooper

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Posted 6 years ago

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RC-Installer, Champion

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Hi Karen, what phone are you using?

Let us know

Thanks

Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
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Ben Foster, Alum

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Karen, do let us know more about this issue so we can investigate - are you using the mobile app, the softphone or a desk phone?
Same problem here, I am using Rincentral and forwarding the call to my home phone
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US SMB

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I had the same problem using a Polycom RC phone and switch the VoIP setting to regular rather than HD and is much better
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Regina

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Same problem. We use the Ring Central Soft Phone

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