i paid for a year subscription starting in the summer. can i cancel this account now and get my money back?

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I want to know if I hit the cancel account button, if it means that I will be refunded a proration of the yearly cost that i paid, or if I cancel, I just lose the money.
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aimee spencer

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Posted 6 years ago

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Ben Foster, Alum

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Generally the answer is no - prepaying for a year of service locks in a certain (discounted) price for a year, so it wouldn't be fair to our monthly customers to provide full refunds to customers who prepay. However, your account manager may be able to offer a buyout of your plan, so do inquire directly with him or her.
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Segun Toluwade

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Hello Ben,

I subscribed to a Ringcentral awhile ago, from outside the US. I no longer use the service. I've been trying to cancel the service for over a year now, to no avail, because ringcentral cancellation is complicated, the dial-in number doesn't work. And I'm being billed every month (soft phone charges)
I need to urgently cancel the charges and stop the billing.
How can you help on this.
Regards

I do not wish to subscribe to that service anymore, however imbunsblevto contact their customer service, as they have a complicated system.
Can I stop the payments from my account online?

Regards
Segun
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RC-Installer, Champion

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Hi Aimee, why are you looking to cancel the service?

I have helped many people with their configurations to meet their needs.

Could I assist you

Let me know

Chuck
ckfuscone@yahoo.com
Certified Ring Central Installer
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RC-Installer, Champion

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Hi Aimee, why are you looking to cancel the service?

I have helped many people with their configurations to meet their needs.

Could I assist you

Let me know

Chuck
ckfuscone@yahoo.com
Certified Ring Central Installer

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