This conversation has been merged. Please reference the main conversation: Desktop App: add display for Queue name
the old softphone, will display where the call was made to, your extension, a call queue or group. In that way you would know, instead of the only setting available to have a prompt tell you when you pick up the call. The new one does not display it any longer. It will be great to have that feature back.
Also if it could be added to the mobile app.