Our company is Sunnova and we're a solar company with more then 500 employees. This has happened alot of times where we terminate users from different departments and the user's numbers goes to the unassigned queue. We then get a new hire that is assigned to a different department and assign that number to a person. That new hire is getting calls from customers from the other department. Is there anyway, you guys can implement a way that when we deprovision a user's number, we can then create a title/name in the unassigned queue to identify what deparatment the number used to be assigned to? We have had alot of issues of new hires getting other department's phone #s and it is making a big mess in our company right now. We are getting alot of transfers and frustrated customers. Please any assistance would help!