Identifying which Call Queues a User is in

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  • Updated 10 months ago
We have 65 Call Queues that relate to specific clients that ring in. We have 85 users who are attached to these call queues. The majority of users are attached to multiple Call Queues.

We know that we're able to view what users are in an individual Call Queue. However, is it possible to see what Call Queues a users is in via their User Profile?
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Alan Roper

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Posted 10 months ago

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