If a fax shows "no answer", does that mean it was never sent? Does the system keep trying until the document is successfully sent?

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  • Updated 2 months ago
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Fax confirmation
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Kronk

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Posted 2 months ago

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Benjamin Pina

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I asked this question to tech support once and they told me it will try 3 times before it totally stops.
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Kronk

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Is there a way that we can determine that it did go through, does it get changed from no answer, or does it appear as a new fax that is changed to "sent".  (we send multiple faxes to the same number and we aren't sure they are all going though).

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Benjamin Pina

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It has been my experience that we receive a confirmation saying each fax was successfully sent.
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Shelly Roth, Champion

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Yes, I get the confirmation that it was sent successfully or failed, either way.