If I schedule a conference call and then do not attend as host, can the others still meet?

  • 2
  • 1
  • Question
  • Updated 1 month ago
  • Answered
I sometimes need to set up 3 or more external (non-RingCentral) parties into a telephone or video conference.  I send out the invite, but sometimes I cannot attend or do not really need to attend.  Can the others still meet with the information I have supplied them even if I - as Host - do not show up?  
Photo of Josie Summa

Josie Summa

  • 118 Points 100 badge 2x thumb
  • curious and under schedule pressure!

Posted 2 years ago

  • 2
  • 1
Photo of Jan Ferguson, Channel Partner

Jan Ferguson, Channel Partner, Champion

  • 31,796 Points 20k badge 2x thumb
Josie,

With regard to RingCentral conference calls, the answer is Yes. They can communicate between each other without you logged in. I just tested this with two separate phones and could hear and speak to "myself" in the conference call with no issues. The main difference with a participants code is that they cannot use the Touch Tone commands to perform specific tasks that hosts can perform (i.e., Caller Count, Security, etc.). See more on Touch Tome commands here:
http://success.ringcentral.com/articles/RC_Knowledge_Article/Conference-Calling-Touch-Tone-Commands-...

I also tried it with a video meeting and it worked as well however I believe I have all my devices set up to log in with my RingCentral account information. I don't have any set up as a client might. But I believe the same holds true as with the conference call.
Photo of Nathan Malone

Nathan Malone, U.S. Tier 2 Support

  • 4,720 Points 4k badge 2x thumb
When Using Ring Central Meetings you will have to make sure that you have marked the ability called "Enable join before host" when you are scheduling the meeting.




With conferencing calling you have to ensure that you sign into your extension, select the conference call option from the top right corner of the screen and ensure that you select the "Enable Join before host" option.





Thank,
Nate Malone
Photo of Jen

Jen, Employee

  • 342 Points 250 badge 2x thumb
Yes, and no.

When using the RC Conference Bridge function, yes, if you setup join before host.
People can call in at basically any time and use the participant codes.
https://success.ringcentral.com/articles/RC_Knowledge_Article/Conference-calling-from-your-online-ac....

For RingCentral meetings, you could setup the meeting, but someone does need to host it.

So if Join before host is selected, it will allow users into the meeting, but it will not be fully 
functional until someone "starts" / Hosts the meeting.