If ring central failed how would wee get our ported number back ?

If ring central failed how would wee get our ported number back ?

We have BT at the moment in the UK

John Spence

100 Points

Posted 3 years ago

3 years ago

Mike, Official Rep

93,948 Points

Hi John, When you port a number from one provider to another, you'll always start by contacting the receiving number and initiating the transfer there.

See this page from the FCC

Note: If you ever do decide to transfer a number, be sure to NOT close the account before you start the process.

(Edited)

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3 years ago

John Spence

100 Points

Ah not quite what I meant - If RingCentral closed and went bust how would we get our number back ?

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2016-11-18T18:19:14+00:00

J.B. Ferguson, Champion

34,682 Points

Why put the cart before the horse? RingCentral is a strong company with over 350,000 customers and have been around for a while.

How safe from going under is ANY company?

Additionally if that was to ever happen, the FCC has regulations to protect communications customers.

(Edited)

3 years ago

Mike, Official Rep

93,948 Points

As Jan stated, although possible, this is not very likely. In the such an unfortunate event would happen, you would still need to contact the new company. If there were any issues, you would then have to contact the FCC. Here are a couple sites that might help you out.

https://www.fcc.gov/consumers/guides/porting-keeping-your-phone-number-when-you-change-providers

https://www.fcc.gov/consumers/guides/when-your-telephone-company-discontinues-service

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3 years ago

Mike, Official Rep

93,948 Points

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