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110 Points
Posted 1 year ago
Jessica - Community Moderator, Official Rep
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11,788 Points
Saadet, Employee
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68,332 Points
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110 Points
Hello, yes. I have RC phone app on my Android and it works as a fax. The Ring Central app I have on my computer is more like a calendar, document, task share for businesses and within that app, I cannot find any option to fax from my computer.
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110 Points
The version on my phone is 10.3.0
I can't find the version # on my computer but it doesn't look anything like the phone version. Thanks - Kelly
I can't find the version # on my computer but it doesn't look anything like the phone version. Thanks - Kelly
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110 Points
Here is the computer version:
Version: 18.08.1 (E. 2.0.1)
Build: 372 (rev. 8a6fd2d)
Version: 18.08.1 (E. 2.0.1)
Build: 372 (rev. 8a6fd2d)
Saadet, Employee
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67,790 Points
Ah! So the RingCentral Phone app is different from the RC (formerly Glip) app. Right now, the latter does not have the faxing capability on it. Our Product Team is still discussing adding this but there's no ETA right now.
So, you can either send your faxes from your online account, or you can send it from the RC Phone desktop app. I know it's not ideal, but we're still working towards having just the single app for everything!
So, you can either send your faxes from your online account, or you can send it from the RC Phone desktop app. I know it's not ideal, but we're still working towards having just the single app for everything!
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110 Points
ok, so I should download the RC phone desktop app and will be able to send faxes then?
Saadet, Employee
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67,790 Points
Yep, you can send faxes from the RC Phone Desktop app :)
