Implement email to RC SMS functionality

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  • Updated 5 months ago
All major cell carriers support an email address scheme in which anybody can send a message to <phonenumber>@carrier.com, and the text in that email message will be translated to an SMS/MMS and delivered to the recipient. For example, to send a text to a Tmobile phone, you would email a message to <phonenumber>@tmomail.net, and for a verizon phone it is <phonenumber>@vtext.com
We would like to have an email addressing scheme implemented in which any email address can send an email message which is converted to a text message and delivered to our RC users via their RC softphone as a regular SMS message.
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BISHOP

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Posted 1 year ago

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JD

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This would be a great feature. I don't know how much we would use it, but it would be nice to have the ability.
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Teresa Habeck, Champion

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This would be a great addition.
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Michel, Champion

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Yes,  this would be great to have this maybe in 2 versions:
1) for RC phonenumbers, the format of phonenumber@rctext.com for receiving texts from non-RC email users  (which is what I believe this original idea is referring to)

And also,
2) for non-RC phonenumbers, the same format of phonenumber@rctext.com for sending texts to non-RC numbers from a registered RC user's email address (similar to how phonenumber@rcfax.com for faxes is verified)
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James Rozendaal

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I agree, our POS supports SMS reminders, would be a great feature for ringcentral to support. thanks
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Nick Rodriguez

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Email to SMS is important, especially to the IT people that support the phone users.
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PaulF

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I was surprised to discover this isn't already part of the core infrastructure of RC.   
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GEORGIADES

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Every other carrier has this. Why does RC need to vote to add something so common?
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Stuart Baker

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This reply was created from a merged topic originally titled Send email to ringcentral number and get as text.

I want to be able to send a text to my ringcentral account by sending an email to my phone number.

I can do this to my Verizon phone.  I can send an email to mynumber@vtext.com

Can I do this with my RingCentral number?
This reply was created from a merged topic originally titled send email as text message.

US Account, we do tutoring for students in kindergarten through 12th grade.  We have a service that wants to send us automated texts, but they send emails as text.  They wanted to know our gateway.  I inquired with you, and was told that is not a feature.  For example, you can send an email to an AT&T mobile number by emailing 5551234567@txt.att.net, for example, and that will show up as a text.  So, if we could set up an email to text gateway that would be helpful.

We have a couple of digital lines.
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Sima

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This is definitely needed