All major cell carriers support an email address scheme in which anybody can send a message to <phonenumber>@carrier.com, and the text in that email message will be translated to an SMS/MMS and delivered to the recipient. For example, to send a text to a Tmobile phone, you would email a message to <phonenumber>@tmomail.net, and for a verizon phone it is <phonenumber>@vtext.com
We would like to have an email addressing scheme implemented in which any email address can send an email message which is converted to a text message and delivered to our RC users via their RC softphone as a regular SMS message.
We would like to have an email addressing scheme implemented in which any email address can send an email message which is converted to a text message and delivered to our RC users via their RC softphone as a regular SMS message.
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1,304 Points
Posted 3 years ago
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706 Points
Teresa Habeck, Champion
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1,564 Points
Michel, Champion
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4,172 Points
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100 Points
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188 Points
I was surprised to discover this isn't already part of the core infrastructure of RC.
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104 Points
Every other carrier has this. Why does RC need to vote to add something so common?
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Lee L
Can you kindly reword your question? I'm not sure I understand what you are asking?
For example,
we have been receiving sms texts to our RC phone via the desktop app and also via the mobile phone app
As a suggestion was made above in a previous answer
maybe RC can prepare us the solution of a domain for emailTOtext, (phonenumber@rctext.com)
which is similar to the one RC already provides us for faxTOtext, (phonenumber@rcfax.com)
First step, one would download the apps of your choice.
The desktop app can be downloaded and fully functional on your desktop, laptop and/or tablets.
The mobile app can be downloaded and fully functional on your mobile phones.
The apps can be downloaded from but not limited to, THE Google Play store, The Apple Store
and most definitely from RC's website, https://success.ringcentral.com
In addition, RC has provided "HOW TO" videos/tutorials on https://success.ringcentral.com
The apps are an interface of your/our ring central dial pad PLUS PLUS PLUS so many more useful features.
When out of office or away from the desk phones, or just primarily governed by the use of mobile phones over any other, one can receive and make calls almost just as effectively from the mobile phone app.
Working primarily in the field,
One of the Best mobile phone app features we have found is
the ability to have all outgoing calls originating from the mobile phone apps display our primary business phone number as though we are still in the office.
All incoming calls from clients are set up to ring at the office desk phone, and on our mobile apps either simultaneously or sequentially.
Never do we have to reveal our personal mobile phone numbers to our clients.
This has all been streamlined to ONE known business number, regardless of where we are or where we choose to originate the calls from.!!!
Yea yea, there are some glitches, since it works via wifi or mobile carrier's data but hopefully, RC will make this get better soon.
Three-way conferencing is even now available from the mobile phone app which wasn't when we first joined RC.
Our faxes, we can receive, read, send directly from the mobile phone apps !
Honestly, RC just gets better...( we do hope it can get better FASTER though, lol)
We wish you all the best,
Hope these tips and info helps.
Feel free to call for verbal assistance Wednesdays only 1pm-2pm EST
Kind regards,
Connect
Tel# 443-REALTOR
Tel# 443-7325867
-Stout
Can you kindly reword your question? I'm not sure I understand what you are asking?
For example,
we have been receiving sms texts to our RC phone via the desktop app and also via the mobile phone app
As a suggestion was made above in a previous answer
maybe RC can prepare us the solution of a domain for emailTOtext, (phonenumber@rctext.com)
which is similar to the one RC already provides us for faxTOtext, (phonenumber@rcfax.com)
First step, one would download the apps of your choice.
The desktop app can be downloaded and fully functional on your desktop, laptop and/or tablets.
The mobile app can be downloaded and fully functional on your mobile phones.
The apps can be downloaded from but not limited to, THE Google Play store, The Apple Store
and most definitely from RC's website, https://success.ringcentral.com
In addition, RC has provided "HOW TO" videos/tutorials on https://success.ringcentral.com
The apps are an interface of your/our ring central dial pad PLUS PLUS PLUS so many more useful features.
When out of office or away from the desk phones, or just primarily governed by the use of mobile phones over any other, one can receive and make calls almost just as effectively from the mobile phone app.
Working primarily in the field,
One of the Best mobile phone app features we have found is
the ability to have all outgoing calls originating from the mobile phone apps display our primary business phone number as though we are still in the office.
All incoming calls from clients are set up to ring at the office desk phone, and on our mobile apps either simultaneously or sequentially.
Never do we have to reveal our personal mobile phone numbers to our clients.
This has all been streamlined to ONE known business number, regardless of where we are or where we choose to originate the calls from.!!!
Yea yea, there are some glitches, since it works via wifi or mobile carrier's data but hopefully, RC will make this get better soon.
Three-way conferencing is even now available from the mobile phone app which wasn't when we first joined RC.
Our faxes, we can receive, read, send directly from the mobile phone apps !
Honestly, RC just gets better...( we do hope it can get better FASTER though, lol)
We wish you all the best,
Hope these tips and info helps.
Feel free to call for verbal assistance Wednesdays only 1pm-2pm EST
Kind regards,
Connect
Tel# 443-REALTOR
Tel# 443-7325867
-Stout
J.B. Ferguson, Champion
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37,254 Points
Stout,
Lee L was simply asking what the domain name was for sending an text to an RC Phone via an email. The domain name is the portion of the email after the @ sign. You gave examples in your post of T-Mobile's and AT&T's email addresses with their domains (i.e., tmomail.net and mms.att.net respectively). Lee L wants to know that portion of RingCentral's SMS functionality.
@Lee L, to answer your pervious question succinctly, that is currently not a function of RIngCentralSMS/MMS. You cannot send an SMS message via an email to a RingCentral phone.
Lee L was simply asking what the domain name was for sending an text to an RC Phone via an email. The domain name is the portion of the email after the @ sign. You gave examples in your post of T-Mobile's and AT&T's email addresses with their domains (i.e., tmomail.net and mms.att.net respectively). Lee L wants to know that portion of RingCentral's SMS functionality.
@Lee L, to answer your pervious question succinctly, that is currently not a function of RIngCentralSMS/MMS. You cannot send an SMS message via an email to a RingCentral phone.
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192 Points
can we email to text yet with ring central numbers? Id like my webpage to give me alerts on my ring central number when a new lead is filled out in order to do that I need a "XXX-XXX-XXXX@ringcentral.com" to be available, please advise.
Saadet, Employee
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67,790 Points
Sorry. Not at this time, Alber.
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128 Points
where is the dislike button for this comment :(
