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Polycom Licensing Reboot
During the week of January 9, 2017, between the normal maintenance hours of 11 p.m. – 3 a.m. Pacific time, we have scheduled a routine update to the licensing of your Polycom devices. You should not notice any interruption. In the unlikely event, you do experience any issues, disconnect the power or Ethernet cable from any affected devices and then reconnect the power. If this does not resolve your issue, please contact customer care.
RingCentral for Desktop
Please ensure users update to the latest version of RingCentral for Desktop by January 31, 2017. Users on versions older than 8.0 will be unable to use the desktop app, without updating to the new version. Download for Windows>> Download for Mac>>
RingCentral Meetings Dial-in Number Change
The dial-in conference number for RingCentral Meetings has changed to (773) 231-9226. You must update any recurring meetings with the new dial-in information now. As of February 1, 2017, attendees using the old conferencing numbers will not be able to connect to the meeting and hear a voice prompt instructing them to dial-in to (773) 231-9226.