Improve phone number selection interface.

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  • Updated 3 years ago
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The current method of phone number selection is absolutely horrible.  It's so bad that it makes me question the continued use of this service.

The method of presenting a bunch of random numbers is what I would expect (and see) from free providers like Google Voice.  It is completely unacceptable that one must wade through random pages of numbers on a service that costs as much as Ring Central.

The fact is that business users expect to be able to use a unified block of numbers within a common range, which gives the appearance of all phone numbers being part of the same company.  Completely random numbers may not matter for IT people as they will say they're "all arbitrary anyway", but that is wrong.  The fact is that people publish numbers on business cards, etc... and if they're all random numbers, it makes the company look uncoordinated and not as professional.

Yes, this is a rant, but it is highly frustrating wen trying to pick numbers, and it also makes Management question why we should continue to use this service, when they are used to getting blocks of 100 numbers for free.
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Brian Mathis

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Posted 3 years ago

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Mike, Official Rep

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I've changed to to a feature request. Anyone else who would like to see this interface improved, please comment and vote.


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