Add different RingTones for Incoming call vs. transferred call

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  • Idea
  • Updated 3 years ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Add Custom RingTones for Mobile App, Desktop app and Deskphones

There needs to be a feature to distinguish between an incoming call and a call being transferred. My co-workers do not know if a new phone call is coming in or if I am transferring a call to them
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James Niday

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  • frustrated

Posted 3 years ago

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Joe Tierney, Champion

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You're referring to straight vs blind transfers. Just a bit of training to teach yourself and them the difference.
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James Niday

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I know about transfer and blind transfer. I just want a different tone for a transferred call so they know when to pick up the phone. I am the first one to pick up the phone and they shouldn't have to look at the phone every time it rings
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Mike, Official Rep

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I updated the title to better reflect your request. 

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