Incoming Caller Information, show both Incoming Caller ID and Called Number

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Account Type: UK.

We have multiple telephone numbers that call into our main sales team. Each need to be answered differently, but we also want to capture the caller ID. The display on the Polycom VVX601 is big enough to show both numbers clearly, could this be added as a feature?
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Danny Brand

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Posted 2 years ago

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Michael

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This reply was created from a merged topic originally titled Display BOTH Caller ID & Called Number - Ring Central Mobile App.

Please update the mobile app (iOS) to show BOTH Caller ID, Caller Number, as well as the number that is being called immediately upon receiving a call. 

The call log is not a solution because this requires me to be on my computer. Instead, when I receive a call to the mobile app whereever I am, I would like to immediately know which line the customer is calling (i.e. Called Number) and information that will help me identify the caller (i.e. Caller ID and Caller Number). 

Right now, when I receive a call to the mobile app, the most frequent display is "TORONTO, ON" which gives me know information about who is calling and what line they are calling. 
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Will Feener

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Danny... running into this situation now. I just voted it up.  We'd like both called number and caller ID to show on desk phones.