Incoming Fax: PDF Document

  • 0
  • 2
  • Question
  • Updated 1 month ago
Hello!
Is there a way to set for all of the incoming faxes in RingCentral as a searchable PDF document instead? Currently, it's just a regular PDF document. This option is extremely crucial!
Photo of GGU

GGU

  • 204 Points 100 badge 2x thumb

Posted 1 month ago

  • 0
  • 2
Photo of Michel

Michel, Champion

  • 5,478 Points 5k badge 2x thumb
RC does not provide this option yet.  We require this as well, and have had to just built a conversion tool ourselves.  Our tool that we ended up building runs on our server (web server) retrieves our faxes from RC using their API app connections, converts them to searchable PDFs, then saves them into our private messages archive and optionally emails them to recipients.