Incorporate a "Call Back" feature. So customers don't have to wait on hold.

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This conversation has been merged. Please reference the main conversation: Automated call back for the caller

Incorporate a "Call Back" feature. So customers don't have to wait on hold. 
They stay in the queue, and get a call back from the agent when it's their turn. 
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Melissa CurryTeam

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Posted 2 years ago

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Nicole Peterson

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Yes Please! Great idea! 

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