Increase the max call queue hold time from 15 mins to 1 hour

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  • Updated 6 months ago
The maximum call queue hold time of 15 mins are too short.
Can you please increase the maximum call queue hold time from 15 mins to 1 hour?
We often have customers that will be on hold for way over 15 mins.
Thank you!
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Philip Wong

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Posted 2 years ago

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OnCallAnswer

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Sounds like you need an answering serviceĀ 
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Tyrone Lyons

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This reply was created from a merged topic originally titled Call Que Hold Time.

There should be a longer hold time for call que members. 15 minutes is not enough. Please fix this or I will have to find another provider who offers longer hold times.