- Account type: US
- A brief description of the business: Insurance agency
- A high level description of the product or feature being requested: customer would like to see an indicator in the Performance reports under Calls, if which device or how the users made or answered a call
- A typical use case scenario explaining how your business would use the feature: It would be helpful for them to identify if how their users usually take calls (Desk phone, RC app or 3rd party line) in lined
- Benefit of such feature: this will give them the idea if how users usually take calls
- Number of Users and/or Digital Lines:2
Be the first to post a reply!