Integrate outook contacts with Polycom

Have OUTLOOK CONTACT APPEAR ON POLYCOM - We are a law firm, yet I believe every business would benefit from this. We have over a thousand contacts, and it would be great to have them listed in a directory.

Also, why the Polycom does not support or list Caller name ID is beyond me.

smac972

72 Points
surprised

Posted 1 year ago

1 year ago

Cecile Glassy, Champion

18,712 Points

Have you looked into provisioning LDAP to provide the info via your local network?

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1 person likes this

1 year ago

Charlie Ocampo

96 Points

This is a good idea and i hope that it will be added as a feature on Ringcentral

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1 person likes this

1 year ago

Cecile Glassy, Champion

18,712 Points

USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2018-03-07 We have thousands of users and all Polycom VVX500 phones. Ability to have native Directory integration would really cut down on user complaints that presently they have to login to the Ringcentral Web Portal to look up phone numbers for coworkers.

We are looking into LDAP for directory integration as this was recommended in one of the sessions at last October's RingCentral User Conference. My network team does not want to use LDAP but for now, this may be the only way to make it happen.

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